Frequently Asked Questions | User Guide | Technical Support
Frequently Asked Questions
Q: Can I recode other companies' transceivers? What about prior purchased Approved, US Critical, Champion One, or Legrand transceivers?
A: No. Only the new OnePort transceivers, DACs, and AOCs can be coded on the OnePort box.
Q: What does the box require to work? Do I need a power adapter?
A: The OnePort device requires only a single USB connection via the supplied micro-USB cable to your computer. No additional power is required.
Q: How to download the latest version of the OnePort software?
A: To download the latest version of the OnePort software, please register your OnePort programmer - Windows® 10 (or later) and MacOS® 11.6 (or later) required.
Q: Can I tune transceivers in the field?
A: Yes, the new OnePort transceivers, using the OnePort Version 2, are tunable in the field.
OnePort is a dynamic platform with the latest code downloaded on demand to provide the most up-to-date coding options and interface abilities - Windows® 10 (or later) and MacOS® 11.6 (or later) required.
Before accessing the latest software, please register your OnePort programmer.
Approved Networks provides the same industry-leading technical support and product warranty for all programmable OnePort (OP) transceivers, DACs and AOCs as provided on all pre-programmed products. This includes our toll-free technical support and limited lifetime warranty.